Privacy policy

AXSYS, Inc. owns and provides various websites, mobile websites, services, and software that facilitate online scheduling and management of appointments (collectively, the “Services”). AXSYS, Inc. respects your privacy and values your trust. In this Privacy Policy, we may refer to AXSYS, Inc. as “AXSYS”, “us”, or “we”. “Business User” shall refer to any business using the Services for online scheduling and appointment management purposes. “Consumer” shall refer to an end consumer using the Services to schedule or manage an appointment, provide feedback or submit a review, or utilize any other aspect of the Services. “You” shall refer to both Consumers and Business Users. The following Privacy Policy outlines how AXSYS will treat information as you use the Services.

BY USING THE SERVICES, YOU ACCEPT THE TERMS SET FORTH IN THIS PRIVACY POLICY AND IN OUR TERMS OF USE.

This Privacy Policy covers our collection, use and disclosure of information we collect through our website cnnct.io and our mobile website. The use of information collected through the Services shall be limited to the purpose of providing the Services.

AXSYS reserves the right, at its sole discretion, to change, modify, update, add, or remove portions of this Privacy Policy at any time, with or without notice to you. Please check this Privacy Policy periodically for changes. Your continued use of the Services after the posting of any changes to the Privacy Policy will signify your acceptance of those changes.
If we make any material changes we will notify you by email (sent to the e-mail address specified in your AXSYS account), by posting a message in your AXSYS account, or by means of a prominent notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.

Personally Identifiable Information (PII)

PII is any piece of information which can be traced back to a specific individual user and thus potentially be used to uniquely identify, contact, or locate that specific individual. Examples of PII we collect include names, telephone numbers, address, date of birth, and other unique identifiers. In no event will AXSYS use PII to market the services of a third party, or sell or transfer PII to third parties, or otherwise provide third parties with access thereto, except as specifically provided in this Privacy Policy and/or in our applicable Terms of Use.
We do not ask you for, access or track any location based information from your mobile device at any time while using our mobile Web site.

Consumers. If a Consumer chooses to schedule an appointment with a Business User, the Consumer may elect to provide information including, but not limited to, that Consumer’s name, telephone number, and email address (collectively “Consumer Information”), that may be Personally Identifiable Information. We may also collect user submitted information including but not limited to ratings & reviews of businesses and service providers with whom the submitting Consumer has interacted through the Services, and any responses or other postings by a Business User.

We also collect Consumer Information on behalf of Business Users through our Website and mobile Website.

Business Users. When a Business User registers to use the Services, we may ask that Business User to provide business information including the business name, type of business, email address, telephone number, and street address (“Business Information”). Business Users, as registered users of the Services, may modify amend or deactivate their account information at any time by accessing the “My Account” section of their AXSYS account when such Business User is logged into the Services or by contacting us.

We also collect Consumer Information from Business Users through our website and mobile website.

We also collect information from Business Users about their staff, such as name, email address and phone number. If staff information has been collected about you and you wish to change or have that information no longer used please contact the relevant Business User.

When using our mobile website we will collect your mobile device’s operating system and device type for the purposes of customer support and improving the Services.

You should be aware that if you upload, post, and/or distribute to the Services material, including but not limited to, Personally Identifiable Information, questions, feedback, reviews, data, comments, ratings, suggestions, information, text, data, software, sounds, photographs, podcasts, audio, audiovisual, video, images, graphics, messages and other content or materials of any nature (“User Submitted Materials”), those materials and the substantive information contained in them may be accessible by third parties. To request removal of your personal information from our open forums, contact us. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
In the event that AXSYS discovers that personal information has been or is compromised as a result of a breach of security, we will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy Policy, or as otherwise required by applicable law.

Use of Personally Identifiable Information. We do not intentionally provide PII to third parties except where you provide PII when scheduling or managing an appointment through the Services, when registering to use the Services as a Business User, managing appointments and clients through our mobile Web site, or as otherwise outlined in this Privacy Policy. In any of the above situations, we may provide that information to the appropriate Consumer, Business User so that they may attempt to schedule or manage an appointment.
If a Consumer provides any Consumer Information or User Submitted Materials to the Services that are relevant to a Business User with whom that Consumer schedules an appointment or otherwise transacts through the Services, AXSYS reserves the right to provide such Business User with the relevant Consumer Information and/or User Submitted Materials for purposes of managing the appointment and/or transaction with such Consumer, whether or not such information is Personally Identifiable Information.

Pursuant to our Business User Terms of Use, we may provide relevant Business Information including but not limited to business name, address, contact phone number and scheduling website address to third parties in order to maximize the exposure of AXSYS Business Users online and the number of appointments scheduled through the Services. If you do not wish to have your personal information shared with these third parties you may contact us.

We may use PII and any other information provided by a Business User or a Consumer through the Services for internal purposes, such as sales, human resources, marketing, and administration.

If you or any other user of the Services sends an email or provides an email address to AXSYS for any reason, we reserve the right to retain that email address to use to send future notifications in accordance with this Privacy Policy and the applicable AXSYS Terms of Use.

Information and User Submitted Materials provided by a Business User on its profile or elsewhere on the Services will be accessible by Consumers. Information and User Submitted Materials provided by a Consumer, including any personally identifiable information provided when such Consumer schedules an appointment through the Services, will be made available to the Business User with whom the Consumer is scheduling an appointment.
When collecting personal information under the direction of its Business Users, AXSYS has no direct relationship with the Consumers whose personal information it processes other than as outlined in this privacy policy. AXSYS works with its Business Users to help them provide notice to their customers concerning the purpose for which personal information is collected.

Data Retention

We will retain your information for as long as your account is active or is needed to provide you our Services. We will retain and use your information as is necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Non-Personally Identifiable Information

Non-personally identifiable information is information that, by itself, cannot be tracked to a specific individual. Examples of non-personally identifiable information include, but are not limited to, the type of internet browser you are using, the type of computer operating system you are using, your IP address, the time and date of your use of the Services, and whether or not you clicked on hypertext links within the Services. We may collect non-personally identifiable information while you use the Services.

Use of Non-Personally Identifiable Information

We may use the non-personally identifiable information to generate user statistics that we may provide to prospective advertisers or partners. If we provide any such information to others, we will provide such information in the aggregate only and will not include any personally identifiable information about any individual users. We may also use the non-personally identifiable information to generate statistics that we may provide to you and to other businesses using the Services, including, for example, the number of appointments in a certain time period. We also may provide non-personally identifiable information to contractors so that they can perform services for us.

Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Log Files

As is true of most Web sites, we and our third party tracking-utility partners gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We use this information, which does not identify individual users, to analyze trends, to administer the site and mobile site, to track users’ movements around the site and mobile site and to gather demographic information about our user base as a whole.

Notifications

We may use such information to send you email messages and other notifications relating to the Services and your use of the Services. We reserve the right to notify you through e-mail, or notices posted on the AXSYS websites, as determined by AXSYS in our discretion. Business Users may opt-out of receiving notifications regarding appointments through the Services by logging into their AXSYS account and changing the notification settings; opting-out of such notifications, however, will limit the effectiveness of the Services. Notwithstanding the foregoing, neither Business Users nor Consumers may opt-out of receiving notifications relating to support of the Services or other notices as required by law. If we have provided any third party with your personal information, you will have to contact the third-party directly with any opt-out request.
When Business Users sign up for an account we will use their information to send them our newsletter. If you wish to no longer receive our newsletter you may follow the unsubscribe instructions contained in each of the emails you receive.

Testimonials

We post customer testimonials on our website which may contain personally identifiable information. We do obtain the customer's consent via email prior to posting the testimonial to post their name along with their testimonial. If you would like to request the removal of your testimonial from the site you may contact us.

Schedule and Appointment Information

AXSYS will not share a Business User schedule with anyone, except to the extent necessary to allow Consumers to browse, schedule and manage appointments. We will not share a Consumer’s personal schedule information with anyone except the Business User with whom such Consumer schedules an appointment. Each Business User will be able to access and view only the schedule for that business, and only information relating to appointments for that business.

Other Sharing of Information

We may release information when necessary to comply with the law or a court order or an investigation. We also may release information to law enforcement to protect our rights, property, or other interests, including those of our customers or users or to prevent illegal activities or violations of our Terms of Use.
In the event that we, in whole or in part, establish a partnership with another company, or are acquired by or merged with another company, information we collect may be transferred to the partner or the acquiring or merging company at time such merger, acquisition, or partnership is closed and to the extent necessary to fulfill our obligations under such merger, acquisition, or partnership.

Child Protection

We do not offer services to, or target, persons under the age of 13. In compliance with the Children's Online Privacy Protection Act, we will purge any information we receive from people we believe to be children under 13 from our database and cancel the corresponding accounts.

Security

We have implemented commercially reasonable technical and organizational measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration or disclosure on our website or our mobile website, we encrypt the transmission of that information using secure socket layer technology (SSL), but we cannot guarantee that unauthorized third parties will never be able to defeat those measures or use your personal information for improper purposes. We cannot ensure the security of any information transmitted to us over the Internet, and we accept no liability for any unintentional disclosure of such information. You acknowledge that you provide your personal information at your own risk. If you have any questions about security on our Web site, you can contact us.

Please contact us if you have any questions regarding our Privacy Policy.